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Dbvisit Support is the single point of contact for all Dbvisit products. To help collect all the information needed by the support, Dbvisit Replicate contains a built-in trace file packaging facility. Use command SUPPORT PACKAGE process to create a zip file containing the files for the specified process, running this command in turn on fetcherFETCHER, MINE and APPLY servers.

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dbvrep --ddcfile ORCL-MINE1.ddc support package MINE1
dbvrep --ddcfile ORCL-APPLY.ddc support package APPLY

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