Dbvisit Replicate support is reachable at http://www.dbvisit.com/support/service_desk/, the single point of contact for all Dbvisit products. To help collect all the information needed by the support, Dbvisit Replicate contains a built-in trace file packaging facility. Use command SUPPORT PACKAGE process to create a zip file containing the files for the specified process, running this command in turn on fetcher, mine and apply servers.
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| $ ./dbvrep --ddcfile LINAORCL-MINE.ddc support package MINE
Initializing.....done
DDC loaded from database (124 variables).
Dbvisit Replicate version
DDC file LINA.ddc loaded.
Packaging into ZIP file: dbvisit_support_dbvrep_MINE.7IPy.zip for process MINE, addinfo []
Trying retrieving +DATA/src/onlinelog/group_1.276.748600819 from ASM. If this fails, restart with NOASM added to the SUPPORT command.
Packaging data from database. If this fails, restart SUPPORT PACKAGE with NODB option.
====> If instructed by support, run as SYSDBA the script get_logtrace.jTZ4.sql and upload the generated tracefile (script will show the name) to Dbvisit Support as well. |
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| dbvrep> support package APPLY
Packaging into ZIP file: ./dbvisit_support_dbvrep_d112f_apply.z9sJ.zip for process apply, addinfo []
Failed to open logfile /home/oracle/d112f/log/dbvrep_APPLY_d112f.log
Packaging data from database. If this fails, restart SUPPORT PACKAGE with NODB option.
====> If instructed by support, run as SYSDBA the script get_logtrace.jsKz.sql and upload the generated tracefile (script will show the name) to Dbvisit Support as well. |
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Or the command support package can be created with one command:
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| $ ./dbvrep --ddcfile ORCL-APPLY.ddc support package APPLY |
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2-way replication
For 2-way replication 4 support packages can be created (MINE, APPLY, MINE1, APPLY1).
On the source server:
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| ./dbvrep --ddcfile ORCL-MINE.ddc support package MINE
./dbvrep --ddcfile ORCL-APPLY1.ddc support package APPLY1 |
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On the target server:
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| ./dbvrep --ddcfile ORCL-MINE1.ddc support package MINE1
./dbvrep --ddcfile ORCL-APPLY.ddc support package APPLY |
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