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The support package command can also be run from the Command Console:
For MINE, ensure the command console is run from the Mine server so that the Mine logs and plogs can be found:
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| dbvrep> support package MINE
Packaging into ZIP file: ./dbvisit_support_dbvrep_d112f_mine.PNR_.zip for process mine, addinfo []
Packaging data from database. If this fails, restart SUPPORT PACKAGE with NODB option.
====> If instructed by support, run as SYSDBA the script get_logtrace.jsKz.sql and upload the generated tracefile (script will show the name) to Dbvisit Support as well. |
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For APPLY, ensure the command console is run from the Apply server so that the Apply logs and plogs can be found:
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| dbvrep> support package APPLY
Packaging into ZIP file: ./dbvisit_support_dbvrep_d112f_apply.z9sJ.zip for process apply, addinfo []
Failed to open logfile /home/oracle/d112f/log/dbvrep_APPLY_d112f.log
Packaging data from database. If this fails, restart SUPPORT PACKAGE with NODB option.
====> If instructed by support, run as SYSDBA the script get_logtrace.jsKz.sql and upload the generated tracefile (script will show the name) to Dbvisit Support as well. |
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