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Table of Contents

Overview of Windows SSH connection

Dbvisit Standby version 5 and 6 uses Bitvise (www.bitvise.com) software to enable the transfer of archive log files between the primary and standby servers. The Bitvise software is bundled together with the Dbvisit software. 

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dbv_functions.exe –a-a system_readiness

This command should be run on both the primary and standby servers to test the connectivity going both ways.

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If the default SSH Setup has not configured Bitvise WinSSHD correctly or if Dbvisit Standby returns the following error:]

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Remaining authentication methods: 'gssapi-with-mic,password'.
ERROR: Session terminated on client's behalf :SSH_DISCONNECT_NO_MORE_AUTH_METHODS_AVAILABLE
no authentication methods available SSH user authentication failure.
Please follow instructions in Dbvisit user manual under Resolving Windows SSH configuration issues.
If that does not resolve the issue, please contact Dbvisit support. 
Dbvisit terminated. 
Return code = 103

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[030] WinSSHD 4.22: Session thread 4630 handling connection from 10.0.0.47:1637: 
Logon attempt 1 for user name 'oracle' with logon method 'publickey' failed: Login permission denied by WinSSHD settings.


Please follow the following resolution steps to resolving SSH2 configuration issues.

Resolution 1 – WinSSHD account not set

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This command should be run on both the primary and standby servers to test the connectivity going both ways.

Resolution 4 – Ensure all Dbvisit and Bitvise software is running from the same account

Ensure that the Dbvisit software and the Bitvise software are all installed and running under the same Windows user account. This includes the following software and components:

  • Dbvisit Standby
  • Dbvserver - This runs as a Windows Service and is a lightweight web server that allows Dbvisit Standby to be managed through a web interface (GUI). Ensure the Dbvserver service logs on as the same windows account as all the Dbvisit and Bitvise software.
  • Bitvise WinSSHD - A Windows SSH2 server
  • Bitvise Tunnelier - A Windows SSH2 client

Resolution 5 – Ensure Windows accounts are similar

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Ensure the Windows user accounts are similar between the primary and the standby server. Both user accounts must be either domain accounts (within the same domain) or single user accounts.It is not possible to run Dbvisit Standby using a Windows domain account on the primary server and on the standby server run Dbvisit Standby using a standalone Windows user account or vice versa. This is a requirement of WinSSHD to establish a secure and trusted connection.If the standby server is not part of the same domain as the primary server, then the WinSSHD settings are a little different. The account in WinSSHD on the standby server should then be a virtual account and group. Please see http://www.bitvise.com/wug-accounts for more information and http://www.dbvisit.com/forums/showthread.php?p=2865

Resolution

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6 – Please contact Dbvisit support.

Before contacting Dbvisit support please ENSURE that you have followed above instructions carefully! They have worked for all customers. 

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