FATAL-6020, ERR-9032: Invalid command

This article explains how to resolve the FATAL-6020:Help file with ERR-9032: Invalid command issue.

Problem Details

Problem Statement

MINE or APPLY processes crash with error : ERR-9032: Invalid command and FATAL-6020

Applicable Error Code

ERR-9032: Invalid command FATAL-6020: Help file cannot be opened: No such file or directory.

Affected Versions

2.7, 2.8, 2.9

Affected Platforms

All

Description

MINE or APPLY processes crash with for example :

ERR-9032: Invalid command set MEMORY_LIMIT_APPLY 4096.
FATAL-6020: Help file /tmp/par-xxxx_racdb3inst/cache-d77ea39af6d80089d997c6ff2717f41c372bfba8/inc/dbvrep.1 
cannot be opened: No such file or directory.

Solution

There are some incorrect settings in the APPLY.ddc or MINE.ddc file(s).

In our example we found the variable was incorrectly specified in the APPLY.DDC :

set MEMORY_LIMIT_APPLY 8192

2. Edit the APPLY.ddc file and set it correctly as follow:

set MEMORY_LIMIT_APPLY_MB 8192

3. Start the APPLY process.